What is the
difference between you and your website? You may apply for a vacation leave but
your website can’t.
Whether you
are asleep or enjoying life in the most expensive hotel in the Paris, your
website is supposed to be alive and kicking. Your website works 24/7 giving out
information, assisting your end-users and attracting future money-givers.
Photo Credit: XPL.net
To have a
comprehensive website monitoring service, you must have people with you to do
these 12 tasks.
1. Monitoring the server.
2. Check if the web site if available
or not.
3. Monitor web performance.
4. Check all web application if they
are working just fine.
5. Monitor the DNS.
6. Examine the network.
7. Check the mail server.
8. Do global monitoring especially if
your end-users are from different parts of the world.
9. Analyze every web page.
10. Report to concerned departments during
technical difficulties for immediate action.
11. Monitor the FTP.
12. Monitor the SLA and API.
In Silicon
Valley where great IT people are found, it is a known fact that businesses can
either hire experienced moderators from outsourcing companies to do the website
monitoring or integrate a moderation department within the business (promise,
this is very tough so the first option is more recommendable).
We can say
that your website is well-monitored if:
1. Your
website is running at peak at all times.
2. You get
instant notifications via email, SMS or RSS when your site is down.
3. You have a
timely report about the performance of your website.
Website
monitoring gives your business an improved end-user experience. It also avoids bankable
end-users backing out after being not able to access to your website.
Photo Credit: Kollewin
