Behind the need for web content
moderation are four features of the most visited and most utilized web sites:
well-reviewed web materials, modified content for modified users, speedy approval
of user contributions and effective feedback channel.
Photo: Credit: Scientific America
There are two aspects to check to
energize your web content moderations. You need to energize both your online
moderators and your online moderation system.
Here are ways to boost your online
moderators:
1. Upgrade their communication and
comprehension skills through workshops
2. Offer them extra-benefits when
working during weekends and holidays. Remember, moderation activities happen
24/7. Thus they need your extra-TLC plus benefits.
3. Allow them to learn extra-skills,
like Spanish communication skills and proper consumer handling, by sending them
to short-courses in labor and industrial institutions.
4. Regular updating of web-based tools
and apps that they use. Provide them the easiest-to-operate tools and dynamic
apps to assist them in their moderation activities.
5. Always recognize their need to
upgrade their problem-solving skills, information accuracy and decision-making
handling.
To energize your online moderation
system, you need to mark these three important issues:
1. User safety. Nowadays, you cannot
deny that there are cyber bullies, hackers, child abusers and other threats to
the safety of your users. You need to work hand in hand with the moderators to
create a safe website where users can use your services without extra-worries.
2. Anti-social behaviors. Count them:
nonsensical commenting, abusive language, multiple posting, linking of illegal
contents, abusive language, trolling, spamming and other activities that
irresponsible users may do. Specify the activities on the agreement so each
behavior receives a precaution.
3. Copyright Concerns. Strictly no
plagiarism to the website admin and users. Alarm writers, designers and other
staff that copying of other works and claiming as yours is against the law.
The energy in web content moderation
springs from the wellness of the two aspects of online moderation. Thus, create
a good program for your moderators and study the details of your online
moderation system. If the tips are too complicated, it is understood that you
need the assistance of experts. There are online moderation services that let
you experience energetic web content moderation.
